IncidentLens

Terms of Agreement

By using IncidentLens, you agree to the terms below. Last updated: November 30, 2025

1. General Provisions

1.1. This User Agreement (hereinafter referred to as the "Agreement") regulates the relationship between the owner of the IncidentLens web application (hereinafter referred to as the "Operator") and the user (hereinafter referred to as the "User") when using the IncidentLens service for conducting investigations of incidents, accidents, casualties, and non-conformities.

1.2. Using the IncidentLens service means full and unconditional acceptance by the User of the terms of this Agreement. If the User does not agree with the terms of the Agreement, the use of the service must be immediately discontinued.

2. Subject of the Agreement

2.1. The Operator provides the User with access to the IncidentLens web application for:

• Creating and managing incident investigations
• Forming cause-and-effect diagrams
• Analyzing root causes of incidents
• Generating reports on investigation results
• Collaborating on investigations with other users

2.2. The User undertakes to use the service only for lawful purposes and in accordance with this Agreement.

3. User Rights and Obligations

3.1. The User undertakes to:

• Provide accurate information during registration (full name and email)
• Not upload materials to the system that violate third parties' rights
• Not use the service to distribute prohibited information
• Comply with the requirements of Russian Federation legislation on personal data
• Take full responsibility for the content of uploaded materials

3.2. Special attention: The User understands and agrees that investigation materials may contain confidential information, personal data of third parties, and trade secrets. The User assumes full responsibility for the legality of processing such data and obtaining the necessary consents from personal data subjects.

4. Operator Rights and Obligations

4.1. The Operator guarantees:

• Confidentiality of User-provided data in accordance with the Privacy Policy
• Protection of data from unauthorized access
• Storage of investigation information is not guaranteed as the application is in the testing phase

4.2. The Operator is entitled to:

• Suspend or terminate access to the service in case of violation of the Agreement terms
• Delete materials that violate Russian Federation legislation
• Make changes to the service functionality without prior notice

5. Processing of Personal Data

5.1. The User consents to the processing of their personal data (full name, email) in accordance with the Privacy Policy and Russian Federation legislation.

5.2. The User undertakes to independently ensure the legality of processing personal data of third parties that may be contained in investigation materials.

6. Liability

6.1. The User bears full responsibility for any damage caused to third parties or the Operator as a result of violating the terms of this Agreement.

6.2. The Operator is not liable for:

• Damages arising from improper use of the service
• Data loss
• Unauthorized actions of third parties regarding investigation materials

7. Termination of the Agreement

7.1. The Agreement remains in effect until the User discontinues using the service.

7.2. The Operator is entitled to unilaterally terminate the Agreement and discontinue the User's access to the service.

IncidentLens Privacy Policy

Last updated: November 30, 2025

1. General Provisions

1.1. This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing and protecting the personal data of Users of the IncidentLens web application (hereinafter referred to as the "Service").

1.2. Personal data processing is carried out in accordance with Federal Law No. 152-FZ of July 27, 2006 "On Personal Data" and other regulatory acts of the Russian Federation.

2. Collection and Processing of Personal Data

2.1. The Operator collects and processes the following personal data of Users:

• Full name
• Email address

2.2. Additionally, investigation materials may be stored in the system, which may contain:

• Personal data of third parties (victims, witnesses, employees)
• Company confidential information
• Technical details of incidents
• Trade secrets

3. Purposes of Personal Data Processing

3.1. The Operator processes Users' personal data for the following purposes:

• Identifying the User when logging into the system
• Ensuring service functionality
• Contacting the User for technical support
• Compliance with the requirements of Russian Federation legislation
• Improving service quality

3.2. Important: The Operator does not control and is not responsible for the content of investigation materials uploaded by Users. All responsibility for the legality of processing personal data of third parties and confidential information rests with the User.

4. Legal Basis for Processing

4.1. Processing of Users' personal data is carried out on the basis of:

• User's consent expressed during registration
• Requirements of Russian Federation legislation

5. Procedure and Conditions of Processing

5.1. Users' personal data:

• Is transferred to third parties only when there are legal grounds
• Is destroyed when the service is discontinued or upon User's request

5.2. Investigation materials:

• Are accessible only to authorized Users
• May be shared with other users at the discretion of the investigation owner

6. Amendment of the Policy

6.1. The Operator reserves the right to make changes to this Policy. The new version is posted on the service website.

6.2. Continued use of the service after changes have been made means the User's consent to the new version of the Policy.

7. Contact Information

For all questions, please contact:

• Email: psv639@mail.ru